Terms of Service
Draft of 2 August 2026. Not yet in force.
8 open items in this draft
Everything below marked [GAP] is unfinished. We list them here so nothing is hidden in the body text.
- Who legally provides Purly — not yet decided
- Minimum age to use Purly — not yet set
- The exact scope and length of the photo licence — lawyer to confirm
- Whether we may keep a ban record after you delete your account — lawyer to confirm
- Closing your account is done by email, by hand — no automatic deletion yet
- Limits on our liability — lawyer to set
- Which country's law applies, and where disputes are heard — lawyer to set
- A formal complaints and dispute process — not yet written
1. What these terms are
These terms are the agreement between you and Purly when you use the Purly app. If you do not accept them, please do not use Purly.
2. What Purly is
Purly is a noticeboard. People post property they want to rent out or sell. Other people search, save and get in touch. That is all Purly does.
3. What Purly is NOT
Please read this section carefully. It is the most important part of this agreement.
- Purly does not check that a property exists. We do not visit properties. We do not confirm a property is real, available, or in the condition described.
- Purly does not guarantee any listing is genuine. A listing is written by a user, not by us.
- Purly never handles money. We do not take payments, hold deposits, provide escrow, or transfer funds between users. Ever.
- Purly is not your agent. We do not act for the seller, the landlord, the buyer or the tenant. We are not a party to any agreement you make with another user.
- Purly is not a land registry and does not confirm legal title. See section 5.
- Purly does not give legal, financial or valuation advice.
4. Payments happen away from Purly
This is the single most important thing to understand before you pay anyone.
Purly has no payment system. Any money you pay — a deposit, rent, a viewing fee, a purchase price — is paid directly to the other person, outside the app, by a method the two of you agree.
Because the money never passes through Purly:
- We cannot reverse a payment.
- We cannot recover money for you.
- We cannot freeze or hold funds.
- There is no buyer protection, and no refund scheme.
- We often have no record that a payment happened at all.
If you send money to someone you met on Purly and they take it and disappear, Purly cannot get it back for you. We can suspend or ban their account, and we will act quickly when you report them. But that does not return your money.
Please protect yourself:
- Visit the property before paying anything.
- Confirm who actually owns it. Check with the land registry or a lawyer.
- Be very careful about paying a deposit before you have seen the property in person.
- Treat pressure to pay quickly as a warning sign.
- Keep your conversation in Purly's messages. If a scam is reported, that record helps.
5. What a verification badge means
Some accounts show a badge. A badge means specific documents were sent to us and reviewed by a person on our team. It does not mean more than that.
What our reviewers do: they look at the documents submitted and check they appear genuine and consistent. What our reviewers do not do: they do not search any government land registry, they do not confirm a document against official records, and they do not inspect any property.
"ID Verified"
Means: a national ID or passport was submitted and
reviewed.
Does NOT mean: that this person owns, manages, or has any
right to list any property. It confirms identity only.
"Ownership Verified"
Means: for a landlord, an identity document and an
ownership document (a title deed or other ownership proof) were submitted
and reviewed. For a developer, a business registration and a proof of
development or ownership rights were submitted and reviewed.
Does NOT mean that we have confirmed legal title. We are
not a land registry. We checked that documents were provided and looked
genuine to a reviewer. It also does not mean that any particular listing's
price, availability or condition is accurate.
Always confirm ownership independently before paying
anything.
"Agent Verified"
Means: an identity document and an agent licence were
submitted and reviewed.
Does NOT mean: that this agent owns any property they
list, or has the owner's permission to list it. Always confirm who owns
the property.
6. Your account
- You must give a real email address that you control.
- You are responsible for what happens through your account. Do not let anyone else use it.
- You must not create an account pretending to be someone else, or create an account to get around a suspension or ban.
7. Your obligations when you list
If you post a property, you promise that:
- The property is real, and you have the right to list it — as owner, or with the owner's permission.
- The price, size, location and description are accurate.
- The photos are of that property, are recent, and are yours to use.
- You will remove or update the listing when it is no longer available.
- You will follow the law where the property is, including any agency, tenancy or land laws.
8. What you must not do
- Post a property that does not exist, or that you have no right to list.
- Use photos taken from another listing or another website.
- Advertise a price you do not intend to honour, to attract enquiries.
- Pretend to be another person, business or agency.
- Ask for a deposit or fee before anyone has seen the property, as a way of taking money.
- Move a conversation off Purly in order to avoid our safety checks.
- Harass, threaten or abuse another user.
- Post anything unlawful, or discriminate unlawfully against anyone.
- Attempt to break, overload, or get around Purly's security or access controls.
9. Reporting and what happens next
You can report a listing, a message or a user from inside the app.
Purly also checks listings and messages automatically for scam patterns, unusual prices, duplicate photos and location mismatches. Those checks only raise a flag.
A person reviews every flag, and a person makes every decision. Our system will not record an enforcement decision unless a signed-in reviewer with two-factor authentication makes it.
Depending on what we find, we may:
- Warn you.
- Remove the content.
- Suspend a listing, so it is no longer visible.
- Suspend your account, so you cannot post listings, upload files, or submit verification while the suspension lasts.
- Ban your account permanently.
We aim to match the response to the seriousness of what happened. Fraud, impersonation and taking money dishonestly are treated as the most serious, and can lead straight to a ban.
10. If your account is banned
If your account is banned, we may keep a record so that the same person cannot immediately create a new account. That record does not store your email or phone number in readable form — it is stored as a scrambled value that can only be used to check for a match.
11. Your photos and listing content
Your content stays yours. You keep ownership of your photos and descriptions.
By posting, you give Purly permission to store, display, resize and share that content for the purpose of running and promoting the Purly marketplace — for example showing your listing in search results, or featuring it in a Purly advertisement for the app.
This permission is limited. It does not let us sell your photos, or pass them to another company for their own use. It ends when you remove the content, except where we have already used it somewhere we cannot reasonably recall, such as a printed advertisement.
12. Closing your account
You can stop using Purly at any time.
Some records may be kept after your account is closed, where the law allows or requires it — for example a record of enforcement action, or the ban record described in section 10.
13. Purly may change or stop
Purly is new. We may add, change or remove features. We may suspend the service for maintenance. If we make a change that materially affects your rights under these terms, we will tell you in the app or by email before it takes effect.
Purly is free to use at present. If we introduce a fee, we will tell you clearly before it applies to you.
14. Our responsibility, and its limits
We will run Purly with reasonable care and skill. But Purly is a noticeboard, and the people you meet through it are not us.
We are not responsible for what another user does — including a false listing, a broken promise, a bad property, or a fraud. Your agreement is with them, not with us.
15. Disputes
If you have a problem with another user, tell us through the report function. We will look at it. But a dispute about a property, a payment or an agreement is between you and that person.
16. Privacy
How we handle your personal information is explained in our Privacy Policy. Please read it. It is also a draft, and it lists what is not finished.
17. Contact
Email purlyhomes@gmail.com.
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